Our company has input a great quantity of human and no-human sources for offering three first and all-dimensional satisfied service which contain fine consultation, fine installation test, and fine maintenance to our esteemed customers. It will realize our service conception in customers' heart.
we access hot line, solve and deal with these problems about maintenance and consultation. And we will cooperate concerned department to solve these problem that can not solve in time. We will reply users by calling in 24 hours.
our technical persons will offer training service of installing and testing, after purchasing our company's products.
our company will inform technical persons to offer service for these users that request live training or maintenance. After receiving the call in office, the technical persons should arrive the scene in 24 hours, and service persons should arrive the scene in 48 hours in the provinces.
customers' service department need to treat in time these advice. consideration and complaint from users. And need feedback the results to those users.